SmartQueue System 2.0

Queue
Management
System

Real interfaces. Real efficiency.
A system that will help organize visitor reception.

System Components

Kiosk

Registration Terminal

Intuitive service selection interface. Language selection support.

TV

Visitor Monitor

Display of waiting list and operator calls.

Wall Monitor

Wall Mounting

Examples of monitor placement in interiors. Adaptation to any hall design.

OPERATOR WORKPLACE

Operator Interface

We have developed the interface so that the operator can easily manage the queue. Ability to accept and postpone visitor tickets.

Ability to work on reception of only one or all services

Selection of specific queues only

Ability to postpone queue

For visitors who accidentally missed their queue

Adaptability

Works on tablet and desktop.

Operator Interface Long
Operator Interface Long

SYSTEM ADMINISTRATION

Administrator Interface

The administrator configures system parameters: list of services (translation into other languages), operator surnames, passwords, and can also view operator statistics

List of services and translation into different languages

Editing the list of services

Versatility

Settings and statistics in one interface

System Demonstration

Watch the video to see how the SmartQueue system works.

Application Areas

The SmartQueue queue management system finds application in various spheres of life and business, ensuring efficient organization of visitor flow and improving service quality.

Government Institutions

  • Reception of local government bodies.
  • Tax inspection
  • Pension Fund
  • Social services
  • Courts and prosecutor's office
  • Civil Registry Offices

Logistics and Delivery

  • Post offices
  • Delivery services
  • Airports and railway stations

Healthcare

  • Polyclinics
  • Dental clinics
  • Diagnostic centers
  • Pharmacies
  • Hospitals
  • Laboratories

Utilities

  • Housing and communal services
  • Water supply
  • Heat network
  • Gas service
  • Electric power supply

Financial Organizations

  • Banks
  • Credit cooperatives
  • Microfinance organizations

Retail and Service

  • Beauty salons
  • Auto services
  • Service centers for technical repair

The system is easily adapted to the specifics of any business and can be expanded with additional modules in accordance with the needs of a specific organization.

System Functionality

A small stand with a tablet and a slot for issuing a printed ticket. After receiving the ticket, its number is displayed on televisions in the waiting area in the list of those waiting.

The slot appears on the operator's tablet, which is located next to the main computer. The operator accepts the visitor, and his number is displayed in the main part with a sound signal, inviting him to go to the service place.

Work Scheme

  • Ticket Issuance

    The visitor selects a service on the tablet and receives a ticket with a queue number

  • Queue Display

    The queue appears on television screens and in the operator interface

  • Operator Management

    Operators can accept, postpone or complete queues

  • Multilingual

    The system and kiosk interface supports multiple languages

  • Wireless Network

    All devices are connected via WiFi with instant data transmission

System Administration

Service Management

Creating a list of services and queues through the administrator interface

Operator Management

Assigning operators and viewing service statistics

Authorization

Operators and administrators go through authorization to access the system

Ready for Transformation?

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